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Centre intégré de santé et de services sociaux de Laval Bouton pour ouvrir la recherche.

Centre intégré de santé et de services sociaux de Laval

    • Psychosocial services (1st line) for deaf clients who speak sign language

    These services are provided by the Institut Raymond-Dewar.

    Target clients

    • Adults 18 or older
    • Deaf people who use QSL
    • Deaf-blind people who use QSL
    • Deaf people with major communication challenges

    Service goals

    These first-line psychosocial services aim to:

    • Meet psychosocial needs when these needs appear
    • Restore, maintain and improve psychological, emotional and social balance as well as social participation and adaptation
    • Avoid specialized services when not required
    • Keep clients in their home environments
    • Improve their well-being
    • Provide access to the regular 1st-, 2nd- and 3rd-line network
    • Provide services in complementarity with the CSSS, community organizations, and partners in other sectors (education, employment, legal system, etc.)
    • Ensure that services are available in QSL and that they take Deaf culture into account

    Types of psychosocial services

    1- Intake, assessment, referrals 

    • Crisis intervention 
    • Communication assistance
    • Occasional psychosocial assistance
    • Psychosocial intake

    2- Overall needs assessment

    • Assess the problems described in the request
    • Assess the person’s overall functioning: needs, resources, capabilities, limitations, environment factors, lifestyle
    • Prioritize needs
    • Clarify goals

    3- Short-term psychosocial intervention

    Address personal, marital, family, social or professional  problems to help the person find a new sense of balance and stay in the community.

    4- Medium- to long-term psychosocial intervention 

    Address issues that require ongoing intervention over time, in active collaboration with partners. 

    Schedule

    Monday, Wednesday and Friday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., by appointment.   

    Contact

    CLSC Idola-Saint-Jean
    250 Cartier Blvd. West
    Laval, QC  H7N 5S5
    Voice: 450-668-1803, extension 4591
    TDD: 450-972-6827
    Fax: 450-972-6888
    Email:: Ouvre une fenêtre pour la rédaction du courriel 1e_laval@raymond-dewar.gouv.qc.ca 

    Staff expertise

    Our staff speak French and QSL. They have diverse expertise thanks to their knowledge of deafness and its impacts, Deaf culture, diverse psychosocial issues, and local and community-based resources. They also know the laws and regulations of the health and social services network.